Working with IT is like being in a relationship. Cyber security is becoming more crucial every day and while IT guys can help, sometimes there are issues preventing a stable and happy arrangement. Here are 5 reasons you should break up with your current IT Guy:
- Do they respond to emergencies in 1 hour or less?
IT guys are often overloaded. Sometimes so many requests come through that they can’t keep up with a secure network. If your IT guy isn’t listening to you, consider going to someone who will.
- Do they proactively offer new ways to improve your network’s performance, or do they wait until you have a problem or make recommendations?
Protection is arguably the most important aspect of your relationship with your IT. If they aren’t protecting you, what are they there for? Protecting vital information should be the top priority of your cyber security efforts.
- Are they easy to reach and responsive when you need them for non-emergencies?
Communication is the next important signifier of a healthy relationship. If your IT guy isn’t communicating, cyber security suffers. Maybe there is a connection out there for you that will communicate efficiently and effectively.
- Do they provide detailed invoices that clearly explain what you are paying for?
Sometimes IT guys don’t provide detailed invoices that sufficiently lay out what is being paid for. Invoices are crucial to evaluating budget and spending. Consider finding an IT provider that will provide detailed invoices.
- Do they explain what they are doing and answer your questions in terms that you can understand?
Maybe the projection of your company suggests that you and your IT guy aren’t compatible anymore. Compatibility suggests answering your questions in terms that you can understand. Feel secure with your IT services and have comprehensive information.
Need to break up with your IT? Responsive Technology Partners provides top-class service in I.T. support, cyber-security and compliance, telephony, cloud services, cabling, access control, and camera systems. Our company’s mission is to provide world-class customer service through industry leading I.T. solutions that make every customer feel as if they are our only customer.